Terms and Conditions

General conditions

These Terms and Conditions apply to purchases at shop.jetimodel.com. The terms and conditions define and specify the rights and obligations of the seller, which is JETI model s.r.o. IČO26825147 with its registered office at Příbor, Lomená 1530, 742 58 and the buyer. The Seller's company is registered in the Commercial Register under file number C 25922 maintained by the Regional Court in Ostrava. All contractual relationships are concluded in accordance with the laws of the Czech Republic. If the consumer is a party, the relations not regulated by the Terms and Conditions are governed by the Civil Code (No. 89/2012 Coll.) And the Consumer Protection Act (No. 634/1992 Coll.). If the contracting party is not a consumer, the relations governed by the Terms and Conditions shall be governed by the Commercial Code, No. 513/1991 Coll., As amended.



Consumer contract - purchase contract, work contract, or other contracts, if the contracting parties are on the one hand the consumer and on the other hand the supplier or the supplier. seller.
Supplier / Seller - is a person who, when entering into and performing the Contract, acts in the framework of his business or other business activities. It is an entrepreneur who, directly or through other entrepreneurs, supplies products or services to the buyer.
Buyer / Consumer - is a person who, when concluding and performing the contract, does not act in the context of his business or other business. It is a natural or legal person who purchases products or uses services for a purpose other than doing business with these products or services.
Buyer / not consumer - is a person who, when concluding and performing the contract, acts in the course of his business or other business.
Purchase Contract - Purchase Order is a draft purchase contract and the purchase contract itself is concluded at the moment of delivery of binding consent to the buyer with this proposal (binding confirmation of the order by the seller). Mutual rights and obligations arise from that moment between the buyer and the seller.


Information about the concluded contract and business conditions

By concluding the purchase contract, the buyer confirms that he / she has become familiar with these terms and conditions and that he / she agrees with them. The Buyer is notified of these Terms and Conditions and the Complaints Procedure sufficiently before making the order and has the opportunity to become acquainted with them. These Terms and Conditions and the Complaints Procedure form an integral part of the concluded contract.
The contract is concluded in the Czech language. The contract is archived by the seller for the purpose of its successful fulfillment and is not accessible to third parties. Information about the individual technical steps leading to the conclusion of the contract is apparent from the ordering process in our online store and the buyer has the option to check and possibly correct it before sending the order. These Terms and Conditions, as well as the Complaints Procedure, are displayed on the website of our online store and are thus archived and reproduced by the Buyer.



To create an online order, follow the procedure described in the How to Buy manual.
Order submission options:

  • using the online form on the online store website in the shopping cart.

Order Form
On-line order must be filled in marked fields:

  • name, billing address, IČ, DIČ (depending on whether the buyer is a consumer or not)
  • shipping name, delivery address if different from billing address
  • telephone is necessary for possible changes in the type of goods
  • code, description, quantity and price of the goods according to the price list
  • any additional information

After sending the order and its subsequent processing, the receipt will be sent to the buyer by e-mail. If you find any discrepancies in this confirmation please contact the seller immediately (see contacts).


Order and purchase contract

All orders placed by any of the above methods are binding.
The condition of the electronic order validity is to fill in all required data and requisites in the form.
Ownership of the ordered goods passes to the buyer, subject to payment of the purchase price, by its acceptance. The goods are the property of the seller until paid.


Protection of personal data

The personal data (especially the name, surname and address) of the customers are kept in accordance with the valid laws of the Czech Republic, in particular the Personal Data Protection Act No. 101/2000 Coll. as amended and amended. All customer data is used exclusively for internal business purposes and will never be provided to third parties. Exceptions are external carriers, to which the customer's personal data is transmitted to a minimum, which is necessary for the smooth delivery of goods. Personal data of customers are fully protected against abuse. Data is stored and not shared with third party applications. By entering into a contract, the Customer agrees to the processing and collection of his / her personal data in our database after the successful performance of the contract until the written statement of his / her disagreement with this processing. Customer has the right to access his / her personal data and the right to rectify it, including other legal rights to such data.
The buyer has the right to delete his / her personal data from the database if requested in writing. The Seller hereby undertakes to delete all data about the Buyer from the database within 3 days of delivery of the written request.


Seller's rights and obligations

The Seller is obliged to execute a binding order, send the ordered goods and deliver to the stated address of the Buyer. Upon receipt of the shipment from the shipper, the buyer receives the goods and the tax receipt and the delivery (warranty) letter. The manufacturer's warranty card (if any) is enclosed with the goods.
The seller is obliged to delete the registered buyer from the database if he asks for it in writing.
The seller has the right to refuse an order if the buyer repeatedly fails to fulfill his obligation to remove the goods and pay the purchase price.
Seller reserves the right to cancel an order or part thereof in the following cases:

  • goods are no longer produced or delivered
  • the selling price has changed significantly

In the event that this happens, the seller undertakes to contact the buyer immediately (by e-mail or telephone) and agree on the next procedure (replacement of the ordered goods by another, cancellation of the order, etc.).
If the buyer has already paid for the goods (by bank transfer) and the actual price is lower than paid, the money will be transferred back to the buyer's account as soon as possible. If the actual price is higher and the buyer has not decided to withdraw from the contract, the difference between these amounts will be paid to the buyer.


Buyer's rights and obligations

The buyer is obliged to state the correct and complete postal address to which the ordered goods should be sent.
The buyer is obliged to collect the ordered goods and pay the total price. The buyer is aware of the total price when completing the order before making a binding confirmation.
If the price of the goods increases compared to the original selling price, the buyer who is the consumer has the right to withdraw from the contract without any payment.
The consumer has the right to cancel the sent order or withdraw from the purchase contract within 14 days of receipt of the goods according to the valid § Civil Code. This right is not primarily intended to deal with goods complaints.
If he decides to do so, he must deliver the withdrawal notice to the Seller no later than the 14th day following receipt of the item. We recommend doing so in a written form, which ensures in particular the verifiability of the legal act by which the contract is canceled.
The consumer is obliged to hand over the undamaged goods to the seller, without any signs of use or wear, if possible in the original packaging and with all accessories. Upon receipt of the returned goods, the Seller will refund the Buyer the corresponding amount in advance and within 30 days from the effective date of the Buyer's will (from delivery withdrawal).
If the above conditions are not met, the Seller may claim compensation against the consumer for the value of the returned goods. In the event of failure to comply with the withdrawal period, such withdrawal shall be void and the consumer shall not be entitled to return the goods.
The consumer cannot withdraw from the contract in the following cases:

  • for the provision of services, if their fulfillment was started with the consent of the buyer before the expiry of the period of 14 days from receipt of performance
  • for the supply of goods or services, the price of which depends on fluctuations in the financial market independently of the will of the seller
  • for the delivery of goods adapted to the buyer's wish, as well as goods subject to perishable, wear and tear or obsolescence

Upon receipt of the shipment, the buyer who is a consumer is advised to check the shipment status (number of packages, tape integrity with company logo, box damage, etc.) and refuse to accept incomplete or damaged shipments. Incomplete or damaged shipments must be notified to the Seller without undue delay by telephone. Furthermore, we recommend writing down a damage report with the carrier and sending it to the seller by fax or e-mail. If the consumer takes the recommended steps when delivering the defective shipment, it will significantly contribute to a quick solution to the complaint of the delivered goods and their new delivery. Otherwise, the consumer may face a situation where the seller proves that the goods have been delivered in good condition - that is, undamaged, but the consumer's right to assert his rights under the relevant contract of sale cannot be restricted in any way.
For a buyer who is not a consumer, it is mandatory to check the status of the shipment as described above. In the case of the delivery of the consignment from the carrier, the buyer has no claims for later claims of the damaged consignment against the seller. Převzetím zásilky je další reklamace ohledně poškození a neúplnosti zásilky řešena pouze s 


Payment Terms

You can currently pay for these in the online store:

  • cash on delivery - upon receipt of cash on delivery, when you have the goods imported by the transport service
  • by bank transfer - on the basis of a prepayment note, payment is made in advance and the goods are subsequently delivered to you without any additional fees after the money has been credited to our account.
    This method of payment is always used if the order exceeds CZK 15,000.
  • Cash - only at our company, we do not accept payment cards.


Terms of delivery

Shipping methods are listed on the delivery terms page.